Family Support Worker – ANZSCO 411713
Family Support Worker (ANZSCO 411713) is a skill level 2 occupation assessed by Community for Australian skilled migration. It is on the STSOL, CSOL lists and can be used for subclass 190, subclass 491, subclass 482, subclass 186, subclass 494, subclass 407. 6 of 8 states and territories currently nominate it.
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Quick facts
- ANZSCO code: 411713
- Skill level: 2 – Associate degree, advanced diploma or diploma, or at least 3 years of relevant experience.
- Assessing authority: Community Work Australia
- Occupation lists: STSOL, CSOL
- English test for skills assessment: Check with the authority
- ANZSCO unit group: 4117 Welfare Support Workers
Family Support Worker job description and duties
Assists the work of Social Workers and Welfare Workers by providing services and support to families.
Tasks include
- Assessing clients' needs and planning, developing and implementing educational, training and support programs
- Interviewing clients and assessing the nature and extent of difficulties
- Monitoring and reporting on the progress of clients
- Referring clients to agencies that can provide additional help
- Assessing community need and resources for health, welfare, housing, employment, training and other facilities and services
- Liaising with community groups, welfare agencies, government bodies and private businesses about community issues and promoting awareness of community resources and services
- Supporting families and providing education and care for children and disabled persons in adult service units, group housing and government institutions
- Supervising offenders on probation and parole
- Assisting young people to solve social, emotional and financial problems
- Preparing submissions for funding and resources, and reports to government bodies and other agencies
Education and skill level
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. In Australia: AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2) In New Zealand: NZQF Diploma (ANZSCO Skill Level 2) At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Visa options for Family Support Worker
Eligible means the occupation is on a list the visa accepts. You still need to meet every other requirement.
- Subclass 189 Skilled Independent: Not eligible (via MLTSSL)
- Subclass 190 Skilled Nominated: Eligible (via MLTSSL / STSOL)
- Subclass 491 Skilled Work Regional – State/Territory nominated: Eligible (via MLTSSL / STSOL / ROL)
- Subclass 491F Skilled Work Regional – Family sponsored: Not eligible (via MLTSSL)
- Subclass 485 Temporary Graduate – Post-Vocational Education Work: Not eligible (via MLTSSL)
- Subclass 482 Skills in Demand – Core Skills stream: Eligible (via CSOL)
- Subclass 186 Employer Nomination Scheme – Direct Entry: Eligible (via CSOL)
- Subclass 494 Skilled Employer Sponsored Regional – Employer sponsored: Eligible (via MLTSSL / STSOL / ROL)
- Subclass 407 Training visa: Eligible (via MLTSSL / STSOL / ROL)
State and territory nomination for Family Support Worker
6 of 8 states and territories currently list this occupation: New South Wales, Victoria, South Australia, Western Australia, Tasmania, Australian Capital Territory. Onshore means already living in that state; offshore means living outside Australia.
- New South Wales: 190 Yes, 491 Closed 26–27, onshore NSW residents, offshore Yes. NSW Skills List — unit group 4117.
- Victoria: 190 Yes, 491 Not yet open, onshore VIC residents, offshore Yes. All 190-eligible occupations (no state list).
- Queensland: 190 No, 491 No, onshore No, offshore No. Not on the Queensland onshore or offshore list.
- South Australia: 190 No, 491 Yes, onshore SA residents, offshore No. SA Graduates: 491; Skilled Employment in SA: 491; Outer Regional Skilled Employment: 491.
- Western Australia: 190 Yes, 491 Yes, onshore WA & interstate, offshore Yes. General – WASMOL Schedule 2: 190 & 491; Graduate stream (WA study): 190 & 491; Priority WA industry sector.
- Tasmania: 190 Yes, 491 Yes, onshore TAS residents, offshore 190 with job offer. Living in Tasmania: Skilled Employment, Graduate or Established Resident pathways; Overseas: 190 only with a Tasmanian health or education job offer; Overseas 491 (OSOP) closed for 2026–27.
- Australian Capital Territory: 190 Yes, 491 Yes, onshore Canberra residents, offshore Yes. ACT Nominated Migration Program Occupation List.
- Northern Territory: 190 Closed, 491 By exception, onshore NT grads/residents only, offshore No. 491 onshore only, by exception for NT Graduate or Resident applicants with urgent visa or age deadlines.
Based on each state's official 2026–27 lists and program pages. Being listed does not guarantee an invitation.
Skills assessment for Family Support Worker
This authority assesses whether your qualifications (and, for some occupations, registration or work experience) meet the Australian standard for this occupation. Requirements are set by the authority and approved by the Department of Home Affairs.
The process
- Confirm the authority: Check that this body assesses your occupation for your visa.
- Check criteria: Read the qualification, registration, experience and English requirements.
- Prepare documents: Qualifications, transcripts, ID and any registration or employment evidence.
- Apply and pay: Lodge with the authority, usually online.
- Outcome: Use your outcome letter for your EOI and visa.
What you need for this occupation
Community Work Australia sets the criteria for this occupation. Requirements usually cover qualification level and field, any registration or licence, and in some cases work experience and English.
Documents checklist
- Passport
- Qualification certificates and full transcripts
- Registration or licence evidence (if applicable)
- Employment references (if applicable)
- English test results (if required)
English language requirement
For the Community skills assessment
Community sets its own English rule for this occupation. Many professional and registration bodies ask for IELTS Academic 7 or equivalent, so check before you book a test.
For the visa (189, 190 and 491)
Separately, the visa needs at least Competent English. Minimum scores for tests taken on or after 7 August 2025:
- IELTS (Academic or General): Listening 6.0, Reading 6.0, Writing 6.0, Speaking 6.0
- PTE Academic: Listening 47, Reading 48, Writing 51, Speaking 54
- TOEFL iBT: Listening 16, Reading 16, Writing 19, Speaking 19
- OET: Listening 290, Reading 310, Writing 290, Speaking 330
Proficient English adds 10 points and Superior English adds 20 points in the points test.
Related occupations in unit group 4117
- Community Worker (411711)
- Disabilities Services Officer (411712)
- Residential Care Officer (411715)
- Youth Worker (411716)
Frequently asked questions
What is the ANZSCO code for Family Support Worker?
The ANZSCO code for Family Support Worker is 411713. It is a skill level 2 occupation.
Who assesses Family Support Worker for Australian migration?
Family Support Worker is assessed by Community. You need a positive skills assessment before you can apply for most skilled visas.
Which Australian visas can a Family Support Worker apply for?
Family Support Worker is on the STSOL, CSOL lists, so it can be used for: 190 Skilled Nominated; 491 Skilled Work Regional – State/Territory nominated; 482 Skills in Demand – Core Skills stream; 186 Employer Nomination Scheme – Direct Entry; 494 Skilled Employer Sponsored Regional – Employer sponsored; 407 Training visa. You must still meet every other visa requirement.
Which states nominate Family Support Worker?
6 of 8 states and territories currently list Family Support Worker: New South Wales, Victoria, South Australia, Western Australia, Tasmania, Australian Capital Territory. Each state has extra criteria such as residence, employment and points.
Do I need an English test for the Family Support Worker skills assessment?
Community sets its own English rule; check its website. The visa itself needs at least Competent English (for example IELTS 6 in each band).
Sources: Australian Bureau of Statistics ANZSCO 2022 (CC BY 4.0), Department of Home Affairs skilled occupation lists, Community Work Australia and state and territory nomination pages. Checked November 2026. General information only, not migration advice. Search all ANZSCO occupations.