Terms of Service

1.1 These Terms of Service govern your use of www.theweabide.com and every service provided by Weabide Immigration Services Pvt. Ltd. ("WeAbide", "we", "us"). By enrolling in a service, making a payment or using this website, you agree to these Terms in full.

1.2 "Enrollment" means the date we receive your first payment, or the date you sign or accept our service agreement, whichever is earlier.

1.3 "Professional fee" means the fee charged by WeAbide for its consulting, documentation and case-management services. "Third-party fees" means any fee payable to a government, assessing authority or other outside body, including visa application fees, skills-assessment fees, credential evaluations, English-language tests, medical examinations, police certificates, translations, notary and courier charges.

1.4 The scope of your services is set out in your service agreement, invoice or proposal. Anything not listed there is not included. If the service agreement conflicts with these Terms, the service agreement prevails.

1.5 Content on this website, including points calculators, blog posts and FAQs, is general information only, is not legal advice, and may change without notice. Official eligibility is decided only by the relevant government authority.

1.6 All website content, including text, design, logos and graphics, belongs to or is licensed to WeAbide and may not be copied or used commercially without our written permission. Third-party trademarks shown on this website belong to their owners.

2.1 Our professional fee is set out in your service agreement and is payable in the instalments shown there. Applicable taxes, including GST, are charged in addition unless stated otherwise.

2.2 Payments must be made through our official payment link, bank transfer or another method we confirm in writing. We are not responsible for payments made to any other account.

2.3 Third-party fees are separate, are paid by you, and are never refundable by WeAbide, even where we pay them on your behalf.

2.4 If an instalment is overdue, we may pause work on your file until it is paid. Delays caused by late payment are not our responsibility.

2.5 Fees are quoted for the program, rules and timeline in force at enrollment. If requirements change or your case needs work outside the agreed scope, we will inform you of any additional fee before doing that work.

3.1 You may request a refund only within 3 calendar days (72 hours) of enrollment. After that, no refund is payable for any reason.

3.2 To request a refund, email consult@theweabide.com within 72 hours of enrollment with your full name, file or invoice number and proof of payment. Requests received after 72 hours will not be accepted.

3.3 For an approved refund, we will refund the professional fee you have paid, less any third-party fees already paid on your behalf and any payment-gateway or bank charges. Approved refunds are paid to the original payment method within 90 business days of approval.

3.4 No refund, partial or full, is payable after 3 calendar days from enrollment, whatever the reason, including: a change of mind or plans; personal, family, financial or health reasons; a change in your eligibility, points, age, occupation, test scores or circumstances; a refusal, delay or negative outcome from any government authority, assessing body or employer; changes to immigration laws, programs, invitation rounds or processing times; failure to provide documents, information or payments on time, or providing false or incomplete information; or choosing to use another consultant or to apply on your own.

3.5 Once the 3-day window has passed, the professional fee is treated as fully earned, as it covers the time, expertise and resources we commit to your file from the start, including profile evaluation, strategy and document review.

3.6 Nothing in this policy limits any right you have that cannot be excluded under applicable Indian law.

4.1 You may cancel your services at any time, but cancellation does not entitle you to any refund. The only refund available is the one in Section 3, requested within 3 days of enrollment.

4.2 To cancel, email consult@theweabide.com from your registered email address with your full name and file number. Cancellation takes effect on the date we confirm it in writing.

4.3 All fees paid up to the cancellation date are non-refundable, whether or not the service has started or been completed. Any instalment that fell due before the cancellation date remains payable.

4.4 If you do not respond to us, or do not provide required documents or payments, for 60 consecutive days after our written reminders, we may treat your file as cancelled by you, without refund.

4.5 We may end our services, without refund, if you provide false or misleading information or documents, act abusively towards our staff, or breach these Terms. On cancellation we will return any original documents we hold for you.

4.6 You are welcome to come back and restart your process after cancelling. A restarted file is treated as a new enrollment, and the fees, terms and conditions in force at that time will apply, which may differ from your original agreement. Fees paid on the cancelled file are not carried over unless we agree in writing.

5.1 You must give us complete, true and accurate information and genuine documents, provide them within the timelines we give you, and tell us promptly about any change in your circumstances. You are solely responsible for the documents and declarations you provide.

5.2 WeAbide does not guarantee any visa, skills assessment, invitation, nomination, job offer or processing time. Every decision is made solely by the relevant government authority or assessing body. A refusal, delay or unfavourable outcome is not grounds for a refund.

5.3 To the extent permitted by law, WeAbide is not liable for any indirect or consequential loss, including travel, job, accommodation or financial loss, arising from your application or its outcome. Our total liability for any claim is limited to the professional fee you paid for the service concerned.

5.4 We use your personal information only to provide our services, and share it only with the authorities, assessing bodies and service providers your application requires.

6.1 We may update these Terms at any time by posting the revised version on this page. Changes apply from the date they are posted. The Terms in force on your enrollment date apply to that enrollment.

6.2 These Terms are governed by the laws of India. We will first try to resolve any dispute by discussion. If it is not resolved within 30 days, the courts of India will have exclusive jurisdiction.